Career

Every year, we welcome talented and enthusiastic undergraduates from all backgrounds to complete paid internships at our company. Many of Worldgate’s employees began their career during our internships. We believe that these highlights are not just about our commitment to employees’ development and the competitiveness of our offering, but also the extent to which our staff share our vision.

Job Highlights

✅Attractive Commission and Incentives
✅Outstanding Career Development Opportunities
✅Branding and Reputation

Job Description

Positions in HQ – Puchong & Penang branch available.

Please submit your resume and indicate which location you’re applying for.

Salary package includes basic salary + allowance + commission + incentives.

Responsibilities:

✅Develop Sales strategies, KPIs & sales activities.
✅Increase clientele and bring in sales / business in terms of volume, revenue & GP.
✅Build a good understanding and relationship with key targeted customers and the assigned portfolio.
✅Overall responsible for Sales Department developments.
✅Lead and manage department staff by providing tasks, objective, strategies, target, and goals.
✅Prepare and submit report on overall business performance or business activity.

Requirements:

✅At least 4 years of sales experience in logistics and freight forwarding industry.
✅Good knowledge selling air freight & sea freight services.
✅Experience in warehousing, haulage services and supply chain are an added advantage.
✅With existing customer base.
✅Experience managing and directing a sales team.
✅Dedication to providing great customer service.
✅Excellent written and verbal communication skills.

Job Highlights

✅Attractive Commission and Incentives
✅5 Days Work Week
✅Welcome Fresh Graduate to Join Us

Job Description

Positions in HQ – Puchong & Penang branch available.

Please submit your resume and indicate which location you’re applying for.

**Fresh Graduates Are Welcome to Apply**

Salary package only includes basic salary & allowances. Commission & incentives shall base on scheme.

Responsibilities:

✅Strong understanding of all aspects of the core business.
✅Actively exploring and developing new clients.
✅Perform leads generation and cold-calling to acquire new clients.
✅Gather information to understand client companies and their business needs.
✅To prepare proposal and quotations to customers.
✅Resolving client issues and complaints.
✅Strategic planning to improve client results.
✅Negotiating contracts with the client and establishing a timeline for performance.
✅To maximize profit by up-selling or cross-selling.
✅Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training.
✅Meeting all client needs and deliverables according to proposed timelines.
✅Analyzing client data to provide customer relationship management.

Requirements:

✅Preferably with 1 years of sales experience in the logistics, freight forwarding, shipping, and warehousing industry is preferred for this position.
✅With existing customer base.
✅Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization,
✅Eager to expand the company with new sales and clients.
✅Able to engage customers over the phone and face-to-face.
✅Able to analyze data and sales statistics and translate results into better solutions
✅Able to multitask, prioritize, and manage time efficiently.
✅Basic PC knowledge, with the ability to quickly adapt to new software applications and usage of Microsoft Excel
✅Possess own transport..

Job Highlights

✅Branding and Reputation
✅Work Life Balance: Monday to Friday and alternate Saturday WFH
✅Attractive Remuneration Package & Benefits

Job Description

Kindly state your application for Sea Export or Sea Import in JobStreet “Why hire me?” & your CV.

Responsibilities:

Executive – Customer Service (Sea Export)

✅Internal coordination with sales, finance, warehouse, haulage, transport, operations department and other related department and external parties to fulfil agent’s or customer’s requirements.
✅Communicate and build good rapport and relationship with customers, agents, liners, and co-loaders.
✅Organize workflow to meet the time frame requirement of each shipment and monitor daily shipment update on each shipment to update customers or agents timely & accurately.
✅Monitor enquiries from customer or agent has been responded promptly and acted accordingly.
✅Liaison with customers, agents, operations and service providers on all operational related matters.
✅Arrangement and handling of special requirements /ADHOC shipment.
✅Monitor payment receive from customers and agents before shipment delivery or shipment release.
✅Submit pre-alert to agent before the shipment date, arrange payment to co-loader / liner and submit all required documents to agent before cargo reach destination.
✅Follow up and ensure all containers laden back to port for Ex-work shipment.
✅Check and verify all Master Bill of Lading (MBL) and House Bill of Lading (HBL).
✅Submission of closed job task for invoicing purpose in a timely manner.

Executive – Customer Service (Sea Import)

✅Internal coordination with sales, finance, warehouse, haulage, transport, operations department and other related department and external parties to fulfil agent’s or customer’s requirements.
✅Communicate and build good rapport and relationship with customers and agents.
✅Organize workflow to meet the time frame requirement of each shipment and monitor daily shipment update on each shipment to update customers or agents timely & accurately.
✅Monitor enquiries from customer or agent has been responded promptly and acted accordingly.
✅Liaison with customers, agents, operations and service providers on all operational related matters.
✅Arrangement and handling of special requirements /ADHOC shipment.
✅Monitor payment receive from customers and agents before shipment delivery or shipment release.
✅Monitor Bill of Lading (BL) status from customers and agents before arrival of shipment.
✅Monitor Notice of Arrival (NOA), manifest and Letter of Indemnity (LOI) with operations.
✅Submission of closed job task for invoicing purpose in a timely manner.

Requirements:

✅At least 2 Years of working experience in the related field is required for this position
✅Excellent customer service and communication skills
✅Knowledge in HS Codes, incoterms, air-freight, sea-freight, land-transport and declaration procedures.
✅Strong team player, customer focused & service oriented
✅Proactive, initiate and good communication skills
✅Language(s) required: English, Malay, Mandarin (as an added advantage)

Job Highlights

✅Opportunities For Enhanced Learning
✅Work Life Balance: Monday to Friday and alternate Saturday WFH
✅Attractive Remuneration Package & Benefits

Job Description

Kindly state your application for Sea Export or Sea Import in JobStreet “Why hire me?” & your CV.

Responsibilities:

✅Internal coordination with sales, finance, warehouse, haulage, transport, operations department and other related department and external parties to fulfil agent’s or customer’s requirements.
✅Communicate and build good rapport and relationship with customers, agents, airlines and co-loaders.
✅Organize workflow to meet the time frame requirement of each shipment and monitor daily shipment update on each shipment to update customers or agents timely & accurately.
✅Monitor enquiries from customer or agent has been responded promptly and acted accordingly.
✅Liaison with customers, agents, operations and service providers on all operational related matters.
✅Arrangement and handling of special requirements /ADHOC shipment.
✅Submit pre-alert to agent before the shipment date, arrange payment to co-loader / liner and submit all required documents to agent before cargo reach destination.
✅Submission of closed job task for invoicing purpose in a timely manner.
✅Prepare customer shipments delivery plan.
✅Communicate and reporting of customer’s shipment status.
✅Prepare and provide monthly KPI report and customer’s requested monthly report.
✅Monitor shipment and any other related records has been maintained and updated accordingly.

Requirements:

✅At least 1 Years of working experience in the related field is required for this position
✅Excellent customer service and communication skills
✅Knowledge in HS Codes, incoterms, air-freight, sea-freight, land-transport and declaration procedures.
✅Strong team player, customer focused & service oriented
✅Proactive, initiate and good communication skills
✅Language(s) required: English, Malay, Mandarin (as an added advantage)